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Piggy75's avatar
Piggy75
Helpful | Level 6
4 years ago
Solved

Photo albums disappeared

Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
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  • Walter's avatar
    Walter
    4 years ago

    Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didn’t remove photos or videos you’ve uploaded to the app. 

    You can still find your uploaded photos and videos in the Photos tab or at  dropbox.com/photos

    For this and more common fixes for the Android app, you can check out this Help Center article. 

    I hope this helps!
     

    Mod note: edited to update link in post [last update 2023]

Piggy75's avatar
Piggy75
Helpful | Level 6
4 years ago
Hi Walter

Thank you for your response about Albums.
I totally understand changes are made often to apps but Dropbox sent no information regarding changes so I have lost all my albums now!!
Not happy is a understatement!

Thanks
Martyn
Kaka67's avatar
Kaka67
New member | Level 2
4 years ago
I agree. Very disappointed that the Albums have gone. I appreciate that the photos are still there but it was so much easier looking for an album now I have to scroll through thousands of photos. 😭😭

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