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riley P's avatar
riley P
Explorer | Level 3
2 years ago

Photos disappeared

I was looking at photos stored in my dropbox account. I tried to download a few of them. All of them disappeared.  Nothing is in the deleted files folder. When I look at events is shows that my laptop was linked to the account this morning. That's it. I can't find the photos anywhere on my computer or on dropbox.

4 Replies

  • riley P's avatar
    riley P
    Explorer | Level 3

    I was looking at photos stored in my dropbox account. I tried to download a few of them. All of them disappeared.  Nothing is in the deleted files folder. When I look at events is shows that my laptop was linked to the account this morning. That's it. I can't find the photos anywhere on my computer or on dropbox.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Hey riley P, sorry to hear about this.

       

      It sounds like you're looking at a newly created account - do you happen to have another Dropbox account associated with another email address of yours perhaps? 

      • riley P's avatar
        riley P
        Explorer | Level 3

        I only have one account. Maybe I didn't sign into the help center correctly?

         

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