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randomly deleted thousands of files this morning
I have ALL my work in my dropbox folder on my mac on an external drive. I've been using it for years. I have my work computer also syncing to an external drive. within dropbox, I have a special folde...
Rich
Super User II
Super User II
Steve_in_Japan wrote:
... Dropbox went rogue and deleted ~17,000 files in three incidents. The files did not show up in the deleted files list; however, the event log claimed that I deleted 8,763 files on 26 August, and 3,420 files plus 5,326 files in two incidents on 27 August. I did no such thing!
Dropbox is not capable of deleting files on its own. It's simply not possible. The only way Dropbox can delete files is when it's told to do so through the sync process. If the Events page is saying you did it, then something on your device caused the deletion. There's no other way.
Look at the version history for one of the restored files and it will show you the device that the deletion occurred on. Start there and look for a cause of the deletion. If they're not in Deleted Files you can likely still recover them through the Events page.
I've had exact same problem twice now, Dropbox randomly deleted 10s of thousands of files, I simply restored them and it didn't try again; it happened a few months ago and again today, there is nothing that would explain why it occurred!
