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waihouse's avatar
waihouse
Explorer | Level 4
6 months ago

Re: Cannot delete old backup. Can you help?

Hi Walter,

I can no longer see the KINGSTON and Client external drive in my Dropbox app or backups page, but my account is still showing 15.2GB used for backup storage.

Since the original device is no longer available, I cannot remove this backup by myself.  
Could you please help remove this ghost backup from my account?

Thank you very much!

1 Reply

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