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ShadowboomTH's avatar
ShadowboomTH
Explorer | Level 3
10 months ago

Recover business account which has been deleted

I delete my dropbox business account which have been using as a Admin for dropbox for team for a while.

In the last email I received from a dropbox business is that my team is in locked state. And it wil be delete after 2th October.

 

I need some files on there but I'm not quite sure whether it's still available or not.

 

For more information. All of accounts in team have been deleted. When I try to login by using those email I have to register a new account.

I have to register this email again for a Basic plan to submit for a support in this forum.

3 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago

    ShadowboomTH wrote:

    I delete my dropbox business account which have been using as a Admin for dropbox for team for a while. ... my team is in locked state.


    Does the admin account for the Business Team still exist? If so, you may have some options.

     

     

    If the admin account no longer exists, you likely wouldn't be able to recover the account or anything in it. Contact Support directly to be sure.

  • ShadowboomTH's avatar
    ShadowboomTH
    Explorer | Level 3
    10 months ago

    Thank you for your response. But the admin account is no longer exists too. 
    I can't contact the support because of it needed to be a paid plan.

    I'm willing to pay if my data is still be able to recover.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    10 months ago

    You can contact support via the link Rich gave just make sure you are logged out (even from here). Often an incognito window will work best. 

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