Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Pomogacs's avatar
Pomogacs
Explorer | Level 4
4 years ago
Solved

recover deleted files via dropbox

Hi there!   Probably when I did, I was dense and made a stupid mistake. When I downloaded dropbox for my desktop, the system started synchronizing my desktop with the Dropbox acount. I stopped tha...
restore
  • Megan's avatar
    Megan
    4 years ago

    Hey Pomogacs, thanks for the speedy reply! 

     

    It sounds like you permanently deleted the files off of your device then. In this case, there's not much we would be able to do, if any. 

     

    Can you also check your events page, and let me know what you can find there?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Pomogacs, let's see what we can find on this! 

 

It seems you enabled Computer backup on your end. 

 

Have you also emptied your device's trash after deleting the content?

 

If you search in your File Explorer for an example file name, are you able to locate any files? Let me know if you're also able to see the content in Dropbox.

 

Thanks a bunch!

  • Pomogacs's avatar
    Pomogacs
    Explorer | Level 4
    4 years ago

    Hey!

     

    Im not sure, because I stopped manually, when dropbox wanted to upload my dekstop.

     

    No, I didn't delete anything from the trash. And the file explorer found nothing.

     

    When I deleted my desktop via the dropbox link, the system throw a window about the "files are too large" or something else, and would you like to delete it, I pressed yes, beause I tought, I will delete only from dropbox.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey Pomogacs, thanks for the speedy reply! 

       

      It sounds like you permanently deleted the files off of your device then. In this case, there's not much we would be able to do, if any. 

       

      Can you also check your events page, and let me know what you can find there?

      • Pomogacs's avatar
        Pomogacs
        Explorer | Level 4
        4 years ago

        Zero activity in my events from that action, I deleted permanently.

        Thanks for your fast help! 🙂

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!