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Thomas_Hayes
6 years agoNew member | Level 2
Recover files deleted a year ago
i have some files that were accidentally deleted about a year ago. i really would like to restore them if it's still possible.
- 6 years ago
Hello Thomas_Hayes, thanks for posting your question on the Dropbox Community.
You can recover deleted files within a specific time period, depending on the account that you have. More specifically, you can restore deleted files within the last:- 30 days if you’re on a Dropbox Basic or Plus account.
- 180 days if you’re on a Dropbox Professional or Business accounts.
You can find more info about this in this article.
Give us a shout if you have any other queries. Cheers!
Lusil
Dropbox Staff
6 years agoHello Thomas_Hayes, thanks for posting your question on the Dropbox Community.
You can recover deleted files within a specific time period, depending on the account that you have. More specifically, you can restore deleted files within the last:
- 30 days if you’re on a Dropbox Basic or Plus account.
- 180 days if you’re on a Dropbox Professional or Business accounts.
You can find more info about this in this article.
Give us a shout if you have any other queries. Cheers!
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