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Forum Discussion
Thomas_Hayes
6 years agoNew member | Level 2
Recover files deleted a year ago
i have some files that were accidentally deleted about a year ago. i really would like to restore them if it's still possible.
- 6 years ago
Hello Thomas_Hayes, thanks for posting your question on the Dropbox Community.
You can recover deleted files within a specific time period, depending on the account that you have. More specifically, you can restore deleted files within the last:- 30 days if you’re on a Dropbox Basic or Plus account.
- 180 days if you’re on a Dropbox Professional or Business accounts.
You can find more info about this in this article.
Give us a shout if you have any other queries. Cheers!
Thomas_Hayes
6 years agoNew member | Level 2
I need help restoring some files that were deleted around April 2019. I'm more than happy to pay to have these files restored to my Dropbox. Please help!
Daphne
Dropbox Community Moderator
6 years agoHey Thomas_Hayes, I hope you're well today!
I've just merged your new post to the thread that you originally posted here.
If you haven't already, please check out Lusil's reply above and get back to us here if you have any further questions.
Thanks!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
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