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rcpluse
8 years agoNew member | Level 2
Recover Permanently Deleted Files
Someone got an access to my account and deleted some of my files 3 months ago. I tried recovering it now, but it still wont after purchasing the Dropbox Professional Trial with that said that it can recover up to 120 days. 😞 Can I still retrieve them?
Hey rcpluse, I am afraid that you cannot recover those files via Dropbox anymore. If you were a Dropbox Basic user when the deletion happened, those deleted files would be kept for 30 days. After 30 days those files would have been removed permanently from the Dropbox server. Now subscribing to Dropbox Pro cannot recover them. Dropbox Pro subscription is not retroactive, meaning it is not applicable to past events, it will keep 120 days history from now on.
- The only thing I can suggest is looking to see if they are available on any other device still, or, if they were a part of a shared folder can you get somebody else to send you them back.
26 Replies
Replies have been turned off for this discussion
- babureddy798 years agoExplorer | Level 4Is dropbox company can share my files to other sites are not ....
Is our files or Folders in dropbox are fully secured are not ... Is it private and confidential...
Please give me clarity on this - babureddy798 years agoExplorer | Level 4Permanently deleted files or Folders in my account... will be available in dropbox servers are not explain me ...
If available in their servers how many days it will be ...Say me fast - Mark8 years ago
Super User II
As has been said repeatedly once you permanently delete a file its deleted. It cannot be recovered and no, Dropbox, will not put it anywhere else.
That file is instantly removed. That file is NOT recoverable.
https://help.dropbox.com/security/file-access - babureddy798 years agoExplorer | Level 4Sir any one help me iam getting tension, if I keep any pornography photos in my Dropbox account , will dropbox share it to any pornsites , help me soon ,
If I permanently delete that type of photos in my account , is it will be in Dropbox company server are not tell me please - Mark8 years ago
Super User II
Your questions have been answered multiple times.
babureddy79 wrote:
Sir any one help me iam getting tension, if I keep any pornography photos in my Dropbox account , will dropbox share it to any pornsites , help me soon ,No they wont.
babureddy79 wrote:
If I permanently delete that type of photos in my account , is it will be in Dropbox company server are not tell me pleaseThey are not on the servers.
As this has been answered, repeatedly, I'm closing this thread.
- Elixir8 years agoStar | Level 19
Hey rcpluse, I am afraid that you cannot recover those files via Dropbox anymore. If you were a Dropbox Basic user when the deletion happened, those deleted files would be kept for 30 days. After 30 days those files would have been removed permanently from the Dropbox server. Now subscribing to Dropbox Pro cannot recover them. Dropbox Pro subscription is not retroactive, meaning it is not applicable to past events, it will keep 120 days history from now on.
- Mark8 years ago
Super User II
The only thing I can suggest is looking to see if they are available on any other device still, or, if they were a part of a shared folder can you get somebody else to send you them back. - ede197 years agoExplorer | Level 3
I just found a solution. I panicked as I had "permanently deleted" a Dropbox folder with some important files and I am a Personal Dropbox subscriber.
I went to the Dropbox Cache folder on my hard drive, found the files, copied them to my hard drive. Was able to open them w/o problem. Renamed them and are now functioning as normal.
- anishasukram6 years agoNew member | Level 2
Hi
I have just deleted a folde from my account. From the message below, files are kept on the dropbox server for 30 daysfor basic members. Is there a possibility of recovering the folder from the server?
Thanks.
- Hasanmustafa123456 years agoNew member | Level 2
So a few days ago by accident I ended up deleting & permanently deleting a file will I be able to get them back
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