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SirPreiss's avatar
SirPreiss
New member | Level 2
12 months ago

Recovering deleted folder not possible + Support not reachable

Hello dear community, A week ago I created a folder that was also listed in my Dropbox Deleted page. When I restored it, I could only see some subfolders (not all), but no files. When I then tried ...
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SirPreiss's avatar
SirPreiss
New member | Level 2
12 months ago

Hey Jay. Yes, I can see the files on the events page. Some of the subfolders have been recovered but none of the files previously stored in these folders.

As I said I've deleted the whole parent folder by mistake. The available support options I need are greyed out.

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
12 months ago
SirPreiss wrote:

Hey Jay. Yes, I can see the files on the events page. Some of the subfolders have been recovered but none of the files previously stored in these folders.

Once you restored the folders can you go in and see deleted files within those folders and restore that way?

Out of interest how much free quota do you have?

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