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Alan R.4's avatar
Alan R.4
Helpful | Level 6
2 years ago
Solved

Rename and delete options now missing when viewing a PDF file

I always used to like the ability to rename and delete a file from within the built-in PDF viewer. Why did this feature get removed? Now if I'm in a folder with lots of files that start with a simila...
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  • Alan R.4's avatar
    Alan R.4
    2 years ago

    Hi Hannah - I'm not sure if it was related to this thread and you feeding back to colleagues, but I was delighted to see the rename option appears to have returned in the Android Dropbox app v330.2.2 😀

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Alan R.4, thanks for reaching out to the Dropbox Community.

 

Are you referring to the PDF editing feature on our website?

 

If so, thank you for your feedback. We really appreciate you taking the time to post this and I will make sure to pass it along to our team.

 

If you want, you can also submit your feedback specifically for this feature, from the option at the bottom right corner of the page, when editing a PDF.

 

Thanks and let me know if you have any questions!

Alan R.4's avatar
Alan R.4
Helpful | Level 6
2 years ago
Hi Hannah - no I'm referring to when you open a PDF in the Android app. You used to be able to rename or delete it from the 3 dots menu.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Alan R.4!

     

    You should still be able to rename/delete your files this way. 

     

    Do you mind sharing a screenshot with me of the options you see now, so that I can have a look?

    • Alan R.4's avatar
      Alan R.4
      Helpful | Level 6
      2 years ago

      Nancy sure - please see pic below.  As you will notice the rename and delete options have been removed compared to previously. It changed a few months ago, I only got round to posting about it now.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks for the screenshot here, Alan.

         

        That's strange indeed, because I'm testing this on my end and I can see both the delete and the rename options.

         

        Are you on the latest iOS and Dropbox version as well?

         

        If so, can you tap on "account", then on the gear icon and then on "clear cache", to see if that helps?

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