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Forum Discussion
DocMolly
4 years agoHelpful | Level 6
Replace files without breaking the shared link on desktop application for Mac
Hello,
I have used Dropbox for years to share PDFs on my website. I work on a mac and use the Dropbox desktop application. Previously, when I wanted to replace a PDF under the same name in Dro...
- 4 years ago
Hi DocMolly, thanks for posting .
This behavior hasn't changed, so if you copy and paste a file with an identical name, the file should be overwritten and the shared link would remain the same since the file would be seen as edited.
Have you recently made any changes on the Mac, such as updating the OS?
This will help me to assist further!
doss
3 years agoHelpful | Level 6
This solution is not working for me with PDFs. I've tried the updating and saving to a different area then moving it into Db. I still receive the message that the file has been deleted.
Jay
Dropbox Community Moderator
3 years agoHi doss, it depends on how the app you're using saves files. It could simply overwrite the existing file, thus preserving the link, or it could delete the original and save the new version, deleting the shared link.
Upload the file directly to the site would overwrite it automatically and preserve the shared link.
- Mstrcreative3 years agoHelpful | Level 6Yeah that is not what is going on here. If you have a file on Dropbox and you see the file size is too big or you need to fix and error in the past you would replace/save the file with a file of the same file name without it breaking the link. Now it breaks the link. The only way around this I have found (and this only works for fixing a small error like a misspelled word) is to use the native Dropbox editor online. From desktop any file replaced breaks the link now.
- doss3 years agoHelpful | Level 6Yes, none of the foxes are working. I tried this with my PDFâthe link continues to break. With Word, the fix of saving somewhere else and then uploading replacing it in Db worked.
Can I not just have whatever update caused this problem reversed? This causing a big problem as I share a ton of links across multiple team members.
- doss3 years agoHelpful | Level 6This doesnât work with PDFs. I need a different fix. This is definitely causing problems for me. If I canât fix it, Iâll need to switch to a different cloud storage, which I donât want to do at all.
- Jay3 years ago
Dropbox Community Moderator
Did you recently upgrade to a different OS, or did the Dropbox desktop application upgrade?
- Mstrcreative3 years agoHelpful | Level 6Itâs been like this since November but I canât tell what was the cause with a 100 percent accuracy. After I upgraded the native os app for Dropbox when they changed the location in finder that is when I noticed this flaw. Itâs so bad that Iâm considering abandoning Dropbox. They donât seem to care about this at all.
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