Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

DocMolly's avatar
DocMolly
Helpful | Level 6
4 years ago
Solved

Replace files without breaking the shared link on desktop application for Mac

Hello,    I have used Dropbox for years to share PDFs on my website. I work on a mac and use the Dropbox desktop application. Previously, when I wanted to replace a PDF under the same name in Dro...
Delete
Share
shared links
sync
  • Jay's avatar
    Jay
    4 years ago

    Hi DocMolly, thanks for posting .

     

    This behavior hasn't changed, so if you copy and paste a file with an identical name, the file should be overwritten and the shared link would remain the same since the file would be seen as edited.

     

    Have you recently made any changes on the Mac, such as updating the OS?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Did you recently upgrade to a different OS, or did the Dropbox desktop application upgrade?

Mstrcreative's avatar
Mstrcreative
Helpful | Level 6
3 years ago
It’s been like this since November but I can’t tell what was the cause with a 100 percent accuracy. After I upgraded the native os app for Dropbox when they changed the location in finder that is when I noticed this flaw. It’s so bad that I’m considering abandoning Dropbox. They don’t seem to care about this at all.
  • doss's avatar
    doss
    Helpful | Level 6
    3 years ago
    Yes, I agree. It was late last year that I noticed this problem. I chatted with two reps who seemed to have no idea what I was talking about but it’s obviously still a problem. I’m likely going to have to switch to Google or use my iCloud account for sharing. Those aren’t as good as what Db was when it worked but they are free or a fraction of the cost, so… I really need this fixed.
    • Mstrcreative's avatar
      Mstrcreative
      Helpful | Level 6
      3 years ago
      Agreed. I think I am going to cancel my sub. This is unacceptable. I share a pdf with someone for work and every time I have to send them a new link. Keeping track of who I have to send the link to is just too much of a time suck. Dropbox is going to regret not caring when they realize there is a mass exodus from their platform. They also told me they have no idea what I’m talking about. They do love my subscription though. Let’s see what happens when they start losing serious money. Maybe they will care then when it’s too late.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!