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alice23's avatar
alice23
Helpful | Level 5
3 years ago
Solved

Restoring Large Deleted Folder

Hello everyone   Hoping someone can help to advise on our below issue.   We are urgently trying to restore a large deleted folder. This folder was accidentally deleted by a colleague Friday June ...
restore
  • alice23's avatar
    alice23
    3 years ago

    Hi Jay,

    Thank you for getting back to me! We managed to get assistance from Dropbox and this is all resolved now.

    It was a bit more complicated, and the folder was 20MB so quite large!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi alice23, thanks for bringing this to our attention.

 

The restoration of a folder can take time depending on the size of the folder.

 

How large was the folder that was deleted originally?

 

This will help me to assist further!

  • alice23's avatar
    alice23
    Helpful | Level 5
    3 years ago

    Hi Jay,

    Thank you for getting back to me! We managed to get assistance from Dropbox and this is all resolved now.

    It was a bit more complicated, and the folder was 20MB so quite large!

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