Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

davidryan316's avatar
davidryan316
New member | Level 2
3 years ago
Solved

Retrieving files

Hello, I am trying to view a files folder that was shared with me in 2014, that I forgot to save locally. Is there ant way of retrieving these as it says the link is "broken".   Thanks in Advan...
  • Mark's avatar
    3 years ago

    Hi davidryan316 

     

    Unfortunately not unless you can contact the owner of the files and get a new link. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!