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Forum Discussion

Val Burke's avatar
Val Burke
Explorer | Level 4
8 months ago

Root folder control removed from Finder in Dropbox Business

The business version of Dropbox no longer allows users to add or remove folders in Finder from the root Dropbox folder. This change was just applied to my account, but I came across a thread from 10 ...
desktop
dropbox business
Mac
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey Val Burke - sorry to hear you're having issues with this.

Just to make sure we're on the same page, can you share the URL of the Community thread you mentioned and let us know some additional information about how this is impacting your everyday work-flow? 

Also, are you an admin of the team account or just a member? 

Let me know more and we'll take it from there, Val. 

Val Burke's avatar
Val Burke
Explorer | Level 4
8 months ago

I was hoping to at the very least get explanation to help users understand why their ability to to create, move, rename and delete folders in the Mac finder Root folder has been removed and now requires visiting the website to manage. 

It is honestly terrible, that we need a makeshift root folder in the actual root folder to us Dropbox as we have been for years.

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