Forum Discussion

Sweet_dee63's avatar
Sweet_dee63
New member | Level 2
5 years ago

Search function not working

Hi! Yesterday my search function randomly stopped working. The files are still there, but I’m no longer able to enter a key word search. Has anyone else had this issue or know how to resolve it? T...
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buddyboy101's avatar
buddyboy101
Helpful | Level 7
4 years ago

I've tried multiple browsers on multiple computers. I can access all of my files on Dropbox dot com, but I'm unable to search for any terms. When I enter a term and press "Enter," nothing happens. The URL updates to reflect the search term, but nothing changes on the website. Not even "no results." I'm just still staring at my default folder layout. Anyone else experiencing this or have any fix ideas?

 
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey buddyboy101, thanks for bringing this to our attention.

Are you searching from the 'all files' or 'home' page?

Would you mind sharing a screenshot or better, a screen recording of this, so we can have a better look?

Just make sure you hide any personal info.

Thanks!
  • GW_gsp's avatar
    GW_gsp
    Explorer | Level 4
    4 years ago

    Having the same problem here. When searching from either "Home" or "All files".

    Have tried different browsers, all exhibit the same behavior.

    • Melissa_DC's avatar
      Melissa_DC
      New member | Level 2
      4 years ago

      Same. I have tried in the folder, main screen, photos tab. Nothing happens. You put the tag in it auto populates a comma at the end. Hit enter and nothing changes.  Click on the magnifying glass, nothing happens.

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