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Forum Discussion
Solved
Search not working
Dropbox search can’t find anything. The files, however, are there. How can I make Dropbox find them or reindex them???
- Solved. Miraculously the search tool is finding files again after going on an unexplained weeks-long holiday.
If anyone else experiences this problem, try waiting it out. 🤷♂️
Same issue for me. I just found out that the search function is worthless. With the app and also through the Dropbox website, I am not able to find any file, although if I navigate manually through the folder structure, all files are there. I have been using Dropbox for many years and this is the first time this happens to me.
As I am away, I do need to be able to work without a desktop computer, so I rely on being able to work with my files using my iPad and iPhone.
Lusil
Dropbox Staff
Dropbox StaffThanks for joining us on this thread, IsmaeldeLeon.
Are you having trouble searching for files via the desktop app, or through your local Finder/File Explorer?
Also, do you find that the results are the same regardless of the browser that you use?
Are you having trouble searching for files via the desktop app, or through your local Finder/File Explorer?
Also, do you find that the results are the same regardless of the browser that you use?
- I only have trouble when using the app and through the Dropbox website. Using my desktop finder/explorer I have no problem finding my files.
same issue here, all my iphone, andriod, mac, new mac, destop, website app, also cannot search a file
