Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Kodesh Vechol's avatar
Kodesh Vechol
New member | Level 2
6 months ago

Some of my Dropbox shared content has been deleted, without the option to restore.

Hi, I received several messages stating that our Dropbox storage was full, and another email stating that some content would be permanently deleted on June 4, 2025. I figured it was a storage proble...
Delete
restore
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey Kodesh Vechol​!

I suggest going through any old emails that you have received, in order to see if you can locate the invitation that way.

Alternatively, if you recall any of the members of this shared folder, you might want to reach out to them. 

Kodesh Vechol's avatar
Kodesh Vechol
New member | Level 2
6 months ago

Hi,

I reached out to everyone we can recall, but they can't find it.

Several weeks ago, I removed an old device that hadn't been connected to the account since 2017 to connect a new one. Could that be the reason the folders were deleted? 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey Kodesh Vechol!

    Based on the info you shared with me earlier, it doesn't sound like this could be the reason. 

    We're talking about some content that was shared with you that belonged to a Dropbox team, which has later on been deleted.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions