Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Kodesh Vechol's avatar
Kodesh Vechol
New member | Level 2
6 months ago

Some of my Dropbox shared content has been deleted, without the option to restore.

Hi, I received several messages stating that our Dropbox storage was full, and another email stating that some content would be permanently deleted on June 4, 2025. I figured it was a storage proble...
Delete
restore
haashaas's avatar
haashaas
New member | Level 2
6 months ago

Megan​ Forgot to tag you in the previous message 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hi haashaas, thanks for the added info! 

    Since you received the same message, that means that the content that was deleted was owned by said team.

    Since the name of the team was similar to the username that Kodesh Vechol uses, could it be possible that they have a second Dropbox account that used to be a Dropbox team? 

    In any case, it doesn't look too promising in terms of restoring the missing files.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!