Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

ScooterKP's avatar
ScooterKP
Helpful | Level 5
7 years ago
Solved

TERRIBLE SUPPORT SERVICE

I am extremely angry with the unbelievably bad service from Dropbox. The Support Team in Australia as NO WAY OF CONTACTING their own Restorations Specialists team in the US. Having opened a ticke...
desktop
dropbox business
restore
Web
  • Frank_S's avatar
    Frank_S
    7 years ago

    Hi ScooterKP,

    I've taken over your support case and am working on your restorations request now. Sincere apologies for the delays in processing the restoration thus far - I'll follow up with you on progress via the support ticket you created. 

    Frank

Frank_S's avatar
Frank_S
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Hi ScooterKP,

I've taken over your support case and am working on your restorations request now. Sincere apologies for the delays in processing the restoration thus far - I'll follow up with you on progress via the support ticket you created. 

Frank

  • ScooterKP's avatar
    ScooterKP
    Helpful | Level 5
    7 years ago
    Thanks Frank. It’s great to hear back from somebody! I have replied to you via email and I trust this will be resolved quickly.

    All the best -

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!