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Forum Discussion

ScooterKP's avatar
ScooterKP
Helpful | Level 5
7 years ago
Solved

TERRIBLE SUPPORT SERVICE

I am extremely angry with the unbelievably bad service from Dropbox. The Support Team in Australia as NO WAY OF CONTACTING their own Restorations Specialists team in the US. Having opened a ticke...
desktop
dropbox business
restore
Web
  • Frank_S's avatar
    Frank_S
    7 years ago

    Hi ScooterKP,

    I've taken over your support case and am working on your restorations request now. Sincere apologies for the delays in processing the restoration thus far - I'll follow up with you on progress via the support ticket you created. 

    Frank

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for the fast reply SteveRuem!

Can you follow these steps and perform an Advanced re-install? 

Let me know how it turns out!
SteveRuem's avatar
SteveRuem
Explorer | Level 4
5 years ago

Getting this on the Terminal

 

Mac-mini:~ steveruemmele$ sudo chown "$USER" "$HOME"

Password:

Sorry, try again.

Password:

Sorry, try again.

Password:

sudo: 3 incorrect password attempts

Mac-mini:~ steveruemmele$ 

Mac-mini:~ steveruemmele$ sudo chown "$USER" "$HOME"

Password:

Sorry, try again.

Password:

Sorry, try again.

Password:

 

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