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Forum Discussion
The account appears to have been deleted without a warning.
Hello,
I hope someone can help. I have had a dropbox account going back many years, and have been using it to upload family photos (and camera uploads automatically from my phone). In October last ...
Hi all,
Thank you for your replies. I’ve been too depressed to log in here in fear of there being no solution.
i didn’t receive any emails,Megan. Please, is there anyway? I’d pay any amount of money to recover those photos… so many of my grandparents that I now longer have, and they’ve since passed away. I was uploading them here to keep them safe; I thought I was being smart. I don’t think I’ll handle it well if they’re lost forever. My husband has suggested perhaps there are back-ups somewhere (not that he’s an expert, obviously—just trying to give me hope, I think).
please do let me know?
Best,
Chloé
Mark
Super User II
Super User IIMy husband has suggested perhaps there are back-ups somewhere (not that he’s an expert, obviously—just trying to give me hope, I think).
There arent I'm afraid. Once an account is removed its permanent. Can you imagine the legal complaints and ramifications if they say they have deleted all data permanently and then it transpires they havent?
There could have been a slim chance maybe a day or so after removal, but, after 5 months thats not happening I'm afraid. Even paid accounts (i.e ones paying at the time) only get a 6 month recovery window and unfortunately you've waited 5 months to follow up the thread.
