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Forum Discussion
The account appears to have been deleted without a warning.
Hello,
I hope someone can help. I have had a dropbox account going back many years, and have been using it to upload family photos (and camera uploads automatically from my phone). In October last ...
Hi all,
Thank you for your replies. I’ve been too depressed to log in here in fear of there being no solution.
i didn’t receive any emails,Megan. Please, is there anyway? I’d pay any amount of money to recover those photos… so many of my grandparents that I now longer have, and they’ve since passed away. I was uploading them here to keep them safe; I thought I was being smart. I don’t think I’ll handle it well if they’re lost forever. My husband has suggested perhaps there are back-ups somewhere (not that he’s an expert, obviously—just trying to give me hope, I think).
please do let me know?
Best,
Chloé
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHI chlojito, as Mark said, by now it wouldn't be possible to recover any files from a Dropbox account, let alone one that was deactivated or deleted.
The only possibility remaining for you is if you had a device that was once connected to your account, which hasn't yet synced to Dropbox. The device should still have those files on the hard drive.
