Forum Discussion

john b.174's avatar
john b.174
Explorer | Level 4
5 years ago
Solved

The delete option is not showing when I want to delete a folder.

Dropbox synced my dext top which has 12 gigs on it.  I didn't want it to.   I am trying to delete the folder but there is not option to delete the folder.  In videos it shows the delete button at the...
Delete
desktop
restore
Space and storage
  • Walter's avatar
    Walter
    5 years ago

    Hi john b.174; welcome aboard!

     

    If you're still getting those prompts, could you send us a screenshot so that we can have a visual as well?

     

    While we're at it, did you follow these steps to disable the computer backup feature?

     

    Keep us posted!

john b.174's avatar
john b.174
Explorer | Level 4
5 years ago

It also says that I can't modify anything until I buy more space and perminantly deleting anything doesn't free up any space.  I hope this doesn't happen to anyone else.  

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Hi john b.174; welcome aboard!

 

If you're still getting those prompts, could you send us a screenshot so that we can have a visual as well?

 

While we're at it, did you follow these steps to disable the computer backup feature?

 

Keep us posted!

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