Forum Discussion

Davidh2's avatar
Davidh2
Explorer | Level 3
3 years ago

The .pdf file extensions removed when moving files to a different folder.

When moving all the pdf files in a particular folder to a newly-created sub-folder, about 90% of them lost their pdf extensions! I have therefore had to add the missing extensions to each of the fi...
edit
Organize
restore
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Davidh2, let's jump right into this! 

 

How exactly do you move these files? Which platform do you use on your end: mobile app, desktop app or website? 

 

Do you notice this behavior in a particular folder or all of them? 

 

Let me know more, and we'll take it from there!

Davidh2's avatar
Davidh2
Explorer | Level 3
3 years ago

Hi Megan, I moved them by dragging and dropping using the desktop app on a laptop PC running Windows 10.

The odd thing was that I moved some of the files into one sub-folder, and they were fine, and some into another sub-folder but 90% of these had lost their pdf extensions!

Since posting I have managed to correct the affected files by using a batch renaming command.

 

David

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Glad this is now fixed Davidh2!

     

    Please keep an eye on it, and let me know if this happens again. Thanks! 

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