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Forum Discussion
Davidh2
3 years agoExplorer | Level 3
The .pdf file extensions removed when moving files to a different folder.
When moving all the pdf files in a particular folder to a newly-created sub-folder, about 90% of them lost their pdf extensions!
I have therefore had to add the missing extensions to each of the fi...
Davidh2
3 years agoExplorer | Level 3
Hi Megan, I moved them by dragging and dropping using the desktop app on a laptop PC running Windows 10.
The odd thing was that I moved some of the files into one sub-folder, and they were fine, and some into another sub-folder but 90% of these had lost their pdf extensions!
Since posting I have managed to correct the affected files by using a batch renaming command.
David
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