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Transcription for audio files in different languages not working
transcription feature not working!
Hi I uploaded a few audio files in different languages which worked fine for the cc caption transcription. Now any audio file takes ages pending transcription the...
Thank you, Nancy đ.
Today , 18 January 2024, I can happily report that the transcription malfunction issue on Dropbox.com is 100% resolved. Ben from the Dropbox advanced support team let me know that on 17 January the engineering team implemented some more changes and that seems to have resolved everything perfectly.
Thank goodness, I canât do without Dropbox hugely impressive transcription function anymore.
I am very pleased with Dropboxâs customer support, here on the forum and via email. Also the engineering team was able to fix this serious issue in a matter of days. Thank you all!
With kind regards,Grover.
Yep! Mine is only 37 minutes long. So what is the transcription limit, I have an idea that is about 60 minutes.
Maybe I should have said that it only transcribed the first 4 minutes or so.
I am having this same issue. Any file I attempt, the transcription is only about 4 minutes.
Shararashka isn't it just so frustrating!đ The first four minutes or so, it's exactly the same for me. I'm wondering if we have to upgrade to reinstate the full amount, although I haven't had a message to the effect. I'm hoping to get hold of someone from Dropbox today. I update you when I find out more.
JulieKerr and others, since a few days there seem to be serious issues with Dropboxâ transcript function. I have instances where I needed to wait 15 min for the Transcript function to give the message ââThere was an error loading the transcriptâ. For 15 min long, it seemed Dropbox was working on the transcript, but no output was given. The process ended in the above error message.
Since today something else happens and that is that transcripts are indeed broken off after 4 minutes. It has become unreliable the service.
Hopefully it will be fixed a.s.a.p. Fingers crossed!
The first four minutes or so, it's exactly the same for me. I'm wondering if we have to upgrade to reinstate the full amount, although I haven't had a message to the effect. I'm hoping to get hold of someone from Dropbox today. I update you when I find out more.
