Need to see if your shared folder is taking up space on your dropbox šØāš»? Find out how to check here.
Forum Discussion
sgrbt
2 years agoExplorer | Level 4
Transcription for audio files in different languages not working
transcription feature not working!
Hi I uploaded a few audio files in different languages which worked fine for the cc caption transcription. Now any audio file takes ages pending transcription the...
- 2 years ago
Thank you, Nancy š.
Today , 18 January 2024, I can happily report that the transcription malfunction issue on Dropbox.com is 100% resolved. Ben from the Dropbox advanced support team let me know that on 17 January the engineering team implemented some more changes and that seems to have resolved everything perfectly.
Thank goodness, I canāt do without Dropbox hugely impressive transcription function anymore.
I am very pleased with Dropboxās customer support, here on the forum and via email. Also the engineering team was able to fix this serious issue in a matter of days. Thank you all!
With kind regards,Grover.
JulieKerr
2 years agoHelpful | Level 5
Shararashka isn't it just so frustrating!š The first four minutes or so, it's exactly the same for me. I'm wondering if we have to upgrade to reinstate the full amount, although I haven't had a message to the effect. I'm hoping to get hold of someone from Dropbox today. I update you when I find out more.
shararashka
2 years agoNew member | Level 2
Yeah, my first thought was ope! they want me to upgrade, but yeah, I couldn't find evidence that is what is going on. I look forward to hearing back if you learn more. Thank you!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!