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hellomoto's avatar
hellomoto
Explorer | Level 3
4 years ago
Solved

Trouble moving m4a files to other folders.

Hello! I've been dealing with this issue for some time where if someone uploads an m4a file to a folder (in my case they are given a request link), I cannot move it to another folder to organiz...
  • Walter's avatar
    Walter
    4 years ago

    Hey hellomoto, sorry to jump in here, but could you try renaming the files and try to move them anew?

     

    Do you still get the same errors?

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