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Forum Discussion

tjanderson's avatar
tjanderson
Helpful | Level 6
5 years ago
Solved

Turning on dropbox backup but folder name is weird

I had tested the Dropbox Backup feature in the past so I know that when turned on my Computers should be added as My Mac (Unique Mac Name). I decided to turn it back on again when setting up two new ...
Computer Backup
Dropbox Backup
  • nichole's avatar
    nichole
    3 years ago

    OK, they are finally rolling up a Beta update for Dropbox Backup that will let you rename and I was able to do it! You can do go through Dropbox Backup in the app, disable the backups on all the computers there, and then restart them. Then, re-enable backups and it should move you over to beta so you can now rename things!

SNANA51832's avatar
SNANA51832
Explorer | Level 4
4 years ago

I reinstalled my operating system a few days ago and these two folders are not visible to me and show up on the new one as the PC folder. You can see the picture here.https://imgur.com/gallery/mGhrwen

But in dropbox, it will show this.https://imgur.com/5XcXvfi

After I reinstalled my operating system, I move all my desktop files from PC to PC2.So the PC folder is empty.And I can't delete it nor can i rename the PC2 folder.

And the dropbox desktop software will contain a PC2 folder.https://imgur.com/ka8UPxN

Look forward to your favourable reply.

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Thanks for the info, SNANA51832, this is related to the computer backup feature. 

Could you check if the old computer has been removed from the list of devices on this page?
  • SNANA51832's avatar
    SNANA51832
    Explorer | Level 4
    4 years ago

    Sorry for the late reply,but it is always the PC2 folder.Though I have deleted all my devices and folders on dropbox, and I resynced, it will create the same PC2 folder.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago
      Hey SNANA51832, thanks for the update here.

      You won't really be able to rename the PC(2) folder, I'm afraid.

      And even though the computer was unlinked, it's still the same computer, and Dropbox recognizes that, so the backup folder will keep getting named 'PC(2)'.

      Now, since the first 'PC' folder is empty, though, now that that computer is unlinked, were you able to delete it?
      • milesdudley's avatar
        milesdudley
        Helpful | Level 5
        4 years ago

        I have the same problem. 

         

        I have tried all teh steps above.

         

        THIS should now be the only PC being abcked up ALL OTERS HAVE BEEN DEACTIVAED AND REMOVED however it still list this PC as #2.   This is frustration.  I HATE IT! 

         

        Please allow us a way to rename this folder. 

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