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tjanderson's avatar
tjanderson
Helpful | Level 6
4 years ago
Solved

Turning on dropbox backup but folder name is weird

I had tested the Dropbox Backup feature in the past so I know that when turned on my Computers should be added as My Mac (Unique Mac Name). I decided to turn it back on again when setting up two new Macs that I have but the backup now creates the folders as just  Mac, Mac (2), Mac (3)

 

I've gone through the steps of unlinking Dropbox from each computer. Checking their names in System Preferences and also in the Security tab of my Dropbox account. The computer names are correct in Dropbox but the backup feature is still creating the folders as just Mac

 

 

 

Computer Backup
Dropbox Backup
  • nichole's avatar
    nichole
    2 years ago

    OK, they are finally rolling up a Beta update for Dropbox Backup that will let you rename and I was able to do it! You can do go through Dropbox Backup in the app, disable the backups on all the computers there, and then restart them. Then, re-enable backups and it should move you over to beta so you can now rename things!

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  • nichole's avatar
    nichole
    Helpful | Level 5
    2 years ago

    OK, they are finally rolling up a Beta update for Dropbox Backup that will let you rename and I was able to do it! You can do go through Dropbox Backup in the app, disable the backups on all the computers there, and then restart them. Then, re-enable backups and it should move you over to beta so you can now rename things!

  • jlniagara's avatar
    jlniagara
    New member | Level 2
    2 years ago

    By disable do you mean delete backup?  I dont see a disable option in the app under Dropbox Backups.  What specific steps do I follow?  Delete the backup, restart the computer, then set the backup up again?

  • tks32's avatar
    tks32
    New member | Level 2
    1 year ago

    Hi, did this make it's way to the Mac version as well? I am on v195.4.4995 (downloaded today) on an M2 Mac and have the rename option missing. Even though this page even suggests the option existing.

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