We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Chemist867
2 years agoExplorer | Level 3
Upgraded my account and now I have multiple versions of Dropbox in my account.
Hello,
After upgrading my subscription from monthly to annual payments, I suddenly have multiple versions of Dropbox in my account. I've found that I can't delete any of them without deleting a...
Megan
Dropbox Community Moderator
2 years agoHi Chemist867, and do you see more than 1 Dropbox folders, when you follow and access that path?
Chemist867
2 years agoExplorer | Level 3
I just see the 2 Dropboxes shown in that path.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!