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Rikke H.2's avatar
Rikke H.2
New member | Level 1
11 years ago
Solved

When I open my files in Dropbox via dropbox.com, I can't edit them

When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t.
I just uploaded all files from my Mac, since they would not syncronice.. (thats another problem, which I believe has a solution I don't really understand from your explanation at the site.
Rikke

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  • William B.35's avatar
    William B.35
    10 years ago

    Dear all:

     

    I just find the solution. In order to be able to edit documents in dropbox online, the document format should be in case of word, file format .docx; if you uploaded  in format .doc, you won't be able to opened in the web side. 

    Best regards,

    William

     

    Moderator note: You can also look at this Help Center article https://help.dropbox.com/view-edit/open-button 

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    Hi rob7c, what error are you getting when editing your PDF files? Are you editing using the mobile app?
     
    If you’re using Acrobat to edit, are the files being saved in the Dropbox folder? Are the files potential in a read-only shared folder, or have other read-only permissions applied to them perhaps be the OS?
     
    Any info you can provide would be great!
     
     
    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

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