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Chandra exotik's avatar
Chandra exotik
Explorer | Level 3
5 years ago
Solved

Why can't I edit a file?

Hi there, I wanted to ask, why I couldn't edit a member file that it clearly says i can edit it   looking forward to hearing from you, thank you
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  • Jay's avatar
    Jay
    5 years ago
    This file is located in your root Dropbox folder, and isn't shared to any individual. Did you originally download the file they provided into your Dropbox account?

    Most likely, the file you're looking for is visible only via the site on this page.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi Chandra exotik, thanks for joining the Community!

Is this file inside a shared folder that is visible on your account?

Is it a file shared directly to your account? What type of file is it, and what error do you get when you try to edit it?

Any other info or screenshots would be helpful!
Chandra exotik's avatar
Chandra exotik
Explorer | Level 3
5 years ago

Hi Jay,

this is a shared file that has 3 to 4 members, but here says I'm the only member. the problem is once I edited this file nothing change in the owner file, any suggestion is needed. 

 

Thank you

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    This file is located in your root Dropbox folder, and isn't shared to any individual. Did you originally download the file they provided into your Dropbox account?

    Most likely, the file you're looking for is visible only via the site on this page.
    • Chandra exotik's avatar
      Chandra exotik
      Explorer | Level 3
      5 years ago

      Thank you so much, it helped!

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