Forum Discussion

Chandra exotik's avatar
Chandra exotik
Explorer | Level 3
5 years ago
Solved

Why can't I edit a file?

Hi there, I wanted to ask, why I couldn't edit a member file that it clearly says i can edit it   looking forward to hearing from you, thank you
  • Jay's avatar
    Jay
    5 years ago
    This file is located in your root Dropbox folder, and isn't shared to any individual. Did you originally download the file they provided into your Dropbox account?

    Most likely, the file you're looking for is visible only via the site on this page.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!