Forum Discussion

msdx's avatar
msdx
New member | Level 1
2 years ago

Windows search no longer working after latest Dropbox update

Hi, anyone had this issue?  My windows file search no longer works in my business dropbox account after the major update. I have waited for indexing to complete, signed out and in again but to no ava...
desktop
Organize
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi msdx, thanks for bringing this to our attention.

 

Could you confirm the current version and syncing status of the Dropbox desktop application when you click the icon in the system tray by the clock?

 

This will help me to assist further!

msdx's avatar
msdx
New member | Level 1
2 years ago

Hi, thanks for the quick reply, i have version 213.4.4597, syncing and indexing are up to date.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info. Could you provide more information on how the Windows search family's exactly with screenshots if necessary?

     

    Are the files available locally, or are they online-only?

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