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Auto backup not working on my windows pc
Hi, I just bought a Seagate HDD and I wanted to backup on dropbox. it has unlimited storage offer but when I connect, its stuck on 0%. Its 11am here and the backup should start 10:21am as activated. further it dont allow me to click BACKUP NOW. Whats the issue? Please help me find a solution.
Ok so finally it started auto backup yesterday where I did nothing. I think Dropbox takes time to make a pre -backup first. Once it estimated the total storage after more then 24 hours, then it started making the actual backup.
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I tried but its still showing disabled
What might be the issue? I have 3.7 tb storage in my HDD but it is still stuck on 0% backup
- Jay
Dropbox Community Moderator
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Do you have any bandwidth limit in the desktop app?
I do use antivirus but I'm not sure if it is causing this. is it possible to check what exactly causing it?
- Jay
Could you try quitting all open apps and services on your computer, including the Dropbox app, and then reopen it to see if this helps with the backup process?
I did but nothing happened. Even if I stop auto backup, the BACKUP NOW button is still disabled. Please provide a solution as it wasted my entire day
- Jay
Could you try disconnecting and reconnecting the drive to see if this starts the process?
Did it multiple times. When I connect, it ask to backup and I say yes but it doesnlt start the backup
