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Auto backup not working on my windows pc
Hi, I just bought a Seagate HDD and I wanted to backup on dropbox. it has unlimited storage offer but when I connect, its stuck on 0%. Its 11am here and the backup should start 10:21am as activated. ...
Ok so finally it started auto backup yesterday where I did nothing. I think Dropbox takes time to make a pre -backup first. Once it estimated the total storage after more then 24 hours, then it started making the actual backup.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorCould you try quitting all open apps and services on your computer, including the Dropbox app, and then reopen it to see if this helps with the backup process?
I did but nothing happened. Even if I stop auto backup, the BACKUP NOW button is still disabled. Please provide a solution as it wasted my entire day
- Jay
Could you try disconnecting and reconnecting the drive to see if this starts the process?
Did it multiple times. When I connect, it ask to backup and I say yes but it doesnlt start the backup
- Hannah
Hey Sam Toor, is the Dropbox application syncing files as normal otherwise (apart from the backup of the drive)?
If you hover over the Dropbox icon in your system tray, what do you see?
- Yes, I have hover to the hdd.
It says, 0 bytes of 1.01 TB backed up, 0% complete.
It was earlier less then 1Tb before. It seems it’s backing up but why it’s showing 0% complete ? - Hannah
Hey Sam, happy Monday!
Is the backup status still the same today?
Ok so finally it started auto backup yesterday where I did nothing. I think Dropbox takes time to make a pre -backup first. Once it estimated the total storage after more then 24 hours, then it started making the actual backup.
