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ERAArchitects's avatar
ERAArchitects
New member | Level 2
3 months ago

Yesterday I created some files in the Dropbox folder, but today they are not visible. Why?

Device
N/A
Operating System/Browser (if using the web)
N/A
Dropbox App Version (if using the app)
N/A

 

Delete
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restore

1 Reply

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey ERAArchitects​, let's jump right into this! 

    Did the files have time to sync from the desktop app to your account online, and are you able to see them when visiting the web? 

    One more thing: can you check your account's deleted files page, along with your events page?

    When visiting your events page, can you see any mention of the files being uploaded or removed from your account? 

    Keep me posted, and we'll take it from there!

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