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You removed your access to the shared folder
Dropbox event > you removed your access to the shared folder. I didn't. I took screen shots to prove it was a shared folder, owned by me. I added a test folder online Moments later dropbox sent...
Hi,
I am facing a very serious issue, couple of weeks ago one of my main folder has been deleted automatically, not found in system as well as in web, but thankfully it was found in deleted files, so I recover from there.
Today around 45 min ago, I again found my folder is not opening and error msg comes missing or deleted, again I went to web access and check deleted folder but not found any file, however, I found events, and shocked when it was notified that I remove access to my folder, this is ridiculous . I didn't do that.
Kindly Dropbox and super users please help me to recover my data, it is very important for me, and tell me how to gain access to my folder again, It is unbelievable for me that I remove my access, kindly help me. very important data. Why there is no live person or email support, chatbot is also ridiculous.
Mark
Super User II
Super User IIThat means you, or somebody else in the share, have removed the access to the shared folder you are in. You could have inadvertently done that by deleting the hidden files within Dropbox.
You can try to rejoin at www.dropbox.com/share OR ask somebody to reinvite you.
Hi Mark,
But that folder was not shared with anyone; it is only for myself and I was using it. Moreover, I didn't delete it, if it was deleted then it will be on deleted folder but it was not there, then I check help online and found this URL to check the events , https://www.dropbox.com/events, and found I was removed my selft that is totally unacceptable for me, because I cannot remove myself, I was the owner and my important files are present in it.
if there is any method to gain my access again, I would be grateful to you.
- Mark
It is a shared folder NOman334 - that's what the error is saying, you removed yourself from the share.
Whats important to remember here is that a folder can be 'shared' but with only one person if you didn't invite anybody else or everybody else left.
So, you need to rejoin it at www.dropbox.com/share to regain the access.
Hi Mark,
Thanks for your reply, I didn't delete, and it is not found in a deleted folder as well. Also, no body has the access to this folder except me, I'm the only owner, and user of that folder. never shared to anyone. very mysterious for me. all gone.
Moreover, it is also not showing in the https://www.dropbox.com/share/recents
if it was shared then it would shown there.,..I;m stuck..what to do.
- "that means that" is the same level of tech support I was getting from Dropbox, despite being about as clear as humanly possible that nobody removed anything. I don't know how else to say this. This post was written because dropbox were not hearing this issue. Thousands of files in folders were removed they all were re-synced. The process took days. During which Dropbox was unusable. It wasn't user error as implied by you and Dropbox. It. Is. A. Bug.
I know you're trying to help but to be continually told what you "must have done" is eye twitchingly maddening.
