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Forum Discussion
getho
3 years agoExplorer | Level 4
You removed your access to the shared folder
Dropbox event > you removed your access to the shared folder. I didn't. I took screen shots to prove it was a shared folder, owned by me. I added a test folder online Moments later dropbox sent...
NOman334
3 years agoExplorer | Level 4
same issue happened to me today, I am the only owner of my folder to keep it online and safe, but unfortunately on desktop it showed deleted, and on web events it show message "You removed your access to the shared folder" that is totally ridiculous, no one has the access to this folder except me, and I did not remove my access, I am not a fool. totally worst experience, I was thinking to upgrade my plan, but now I am thinking dropbox is not a safer place to store files, now I have lost my files and there is no customer support, totally loss.
Hannah
Dropbox Community Moderator
3 years agoHey NOman334, sorry to hear about this.
In Dropbox terms, the owner of the folder is the person who created the folder or someone that the original owner has appointed as an owner.
Is it possible that someone else created it and then removed you from it?
If you search for example files through the search bar in your "all files" page, what do you see?
- NOman3343 years agoExplorer | Level 4
Hi Hannah,
I would like to emphasize that I created that folder exclusively for keeping my personal and critical files, and I have not shared access to this folder with anyone. That means I'm the only owner and the only user.
I am currently facing a perplexing situation where it appears that I have been removed from this folder.
I've noticed a folder on my smartphone that is displayed in grey, but I am unable to rejoin it. This raises concerns about the security of Dropbox, as I cannot understand how someone else could remove me from this folder. Your guidance or assistance in resolving this matter would be greatly appreciated.
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