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.PNGs not visible in Dropbox photos tab
Hello Dropbox Forum! Whenever I try uploading a .png to Dropbox it doesn't show up in the photos tab (dropbox.com/photos). At first I thought this was due to Dropbox not finding any date in the file...
Thanks for the update. I've looked into this matter further, and per my colleague previously stated, any camera photos of any size saved in PNG format will not appear on the Photos tab.
Screenshots, however, which are generally saved as PNG and uploaded automatically by the camera upload feature, are included on the Photos tab.
We appreciate the feedback on this matter, and if you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorThis information regarding the small png files is known to Dropbox. The automatic camera backup prevents the potential for thumbnails to be uploaded.
Manually uploading the images, however, means that you choose to upload the images, so they will appear on the site. Currently, it wouldn't be possible to change the behavior of the automatic uploads.
Hope this helps to clarify matters!
Jay
Just to clarify - when you say ”the site” do you refer to the photos tab?
I am not interested in changing the behavior of the automatic uploads. I am only looking for a way to make .png files (that are uploaded manually) appear in the photos tab (dropbox.com/photos).
With these clarifications out of the way I hope that we will be able to understand one another.
Just to clarify - when you say ”the site” do you refer to the photos tab?
I am not interested in changing the behavior of the automatic uploads. I am only looking for a way to make .png files (that are uploaded manually) appear in the photos tab (dropbox.com/photos).
With these clarifications out of the way I hope that we will be able to understand one another.
- Jay
Are there any similarities at all to the images that aren't appearing on the Photos page, such as dimensions, or where they're saved from, or any specific metadata on the files?
No, not as far as I can tell. I have even tried to take a png that show up, modyfing its date, name and making some small changes in the image itself, and then reuploading it to Dropbox. The only thing which differs is if they are uploaded manually or automatically (via the app). Uploading manually from the app doesn't work either.
Here is a sample if you would like to see for yourself: https://we.tl/t-QGWwJ3VX8i (the newer one is the one that doesn't show up).
- Jay
Thanks for the update. I've looked into this matter further, and per my colleague previously stated, any camera photos of any size saved in PNG format will not appear on the Photos tab.
Screenshots, however, which are generally saved as PNG and uploaded automatically by the camera upload feature, are included on the Photos tab.
We appreciate the feedback on this matter, and if you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
