Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
.PNGs not visible in Dropbox photos tab
Hello Dropbox Forum! Whenever I try uploading a .png to Dropbox it doesn't show up in the photos tab (dropbox.com/photos). At first I thought this was due to Dropbox not finding any date in the file...
Thanks for the update. I've looked into this matter further, and per my colleague previously stated, any camera photos of any size saved in PNG format will not appear on the Photos tab.
Screenshots, however, which are generally saved as PNG and uploaded automatically by the camera upload feature, are included on the Photos tab.
We appreciate the feedback on this matter, and if you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorAre there any similarities at all to the images that aren't appearing on the Photos page, such as dimensions, or where they're saved from, or any specific metadata on the files?
No, not as far as I can tell. I have even tried to take a png that show up, modyfing its date, name and making some small changes in the image itself, and then reuploading it to Dropbox. The only thing which differs is if they are uploaded manually or automatically (via the app). Uploading manually from the app doesn't work either.
Here is a sample if you would like to see for yourself: https://we.tl/t-QGWwJ3VX8i (the newer one is the one that doesn't show up).
- Jay
Thanks for the update. I've looked into this matter further, and per my colleague previously stated, any camera photos of any size saved in PNG format will not appear on the Photos tab.
Screenshots, however, which are generally saved as PNG and uploaded automatically by the camera upload feature, are included on the Photos tab.
We appreciate the feedback on this matter, and if you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
Thank you for the clarification Jay! At least now I know that it isn't possible. I will proceed by submiting this as and idea and mark your answer as the solution.
So what am I supposed to do with the thousands of PNG files intermixed with JPEGs in hundreds of folders all throughout my dropbox? It's easy to say that dropbox doesn't allow these in the photos folder, but there needs to be an answer. What is the response from Dropbox?
