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Dgmtexas's avatar
Dgmtexas
Explorer | Level 4
1 month ago

A shared folder member is getting a "You are out of memory" error

My shared account, one of musicans that I share a folder with is using windows, and he keeps having issues. The error message he was receiving is “You are out of memory”, I have asked him to delete. ...
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Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
1 month ago

Dgmtexas​ welcome back to the community

It sounds like your collaborator is either not fully joined to the shared folder yet (or is signed into a different Dropbox account), and the “out of memory” message would be coming from their Windows device, not from your 2 TB storage.

To edit and sync a shared folder, they must have a Dropbox account and accept the invite using the same email address you invited. Here are some helpful links to get you started.

Creating an account to join a shared folder

How to join a shared folder

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