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AnnieZ900's avatar
AnnieZ900
Explorer | Level 3
5 years ago

Accessing folder shared to secondary email

Hello,   I have a paid account with a primary and secondary email. Someone shared an album with my secondary email, but when I try to open it I get a popup saying don't have access to the content. ...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey AnnieZ900, thanks for the reply. 

Would it be okay for me to reach out to you via email, so we can have a closer look into this together? 

Cheers!
AnnieZ900's avatar
AnnieZ900
Explorer | Level 3
5 years ago

That would be great! How should I share my contact info? 

 

Thank you Lori! 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Happy Wednesday AnnieZ900! 

    I've reached out to your Community related email and I'll be happy to talk to you there.
    • rrcollum's avatar
      rrcollum
      New member | Level 2
      5 years ago

      I am having the exact same issue. 

       

      Were you able to get this to work?

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