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Forum Discussion

__user's avatar
__user
New member | Level 2
8 years ago
Solved

Account Downgraded - no new Smart Sync

Hello,   My desktop app has just displayed a warning: "Account Downgraded - No new online-only files can be created using Smart Sync."     I have a DB Business and a DB Personal account. I...
sync
  • __user's avatar
    __user
    8 years ago

    I am able to make local files online-only. I wasn't able to when I posted this message. ???

     

Marc Quinlivan's avatar
Marc Quinlivan
New member | Level 2
3 years ago

I have this same issue since about 40 minutes ago.

 

Dropbox Plus 2TB plan due for renewal on January 5th.

POConnor412's avatar
POConnor412
New member | Level 2
3 years ago

Sounds like they spammed us all with a false notification.

Mine was followed by a brief access outage on desktop, though mobile access was not interrupted.

  • gibbonsl's avatar
    gibbonsl
    Explorer | Level 4
    3 years ago

    Yes, I'm not getting the message anymore and nothing has changed, so I guess/hope it was just a blip at Dropbox's end. Would be nice to hear from Dropbox themselves.

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