Forum Discussion

StarDust1004's avatar
StarDust1004
New member | Level 1
11 months ago

After a recent desktop app update, my files aren't syncing correctly

After Dropbox update couple of days ago (2025-01-31 now), my home and work place have diffrent verion of drobox and each machine continues to up and down like a hell.  Plz take a look and fix this ...
desktop
sync
StarDust1004's avatar
StarDust1004
New member | Level 1
11 months ago

We are IT  company, our engineers already tried to update Dropbox app. Second issue is our data is bit huge so everytime we reinstall we have to wait 2~3 days to complete the sync. so it is not an easy descision to make.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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