Forum Discussion

Hillary D.'s avatar
Hillary D.
New member | Level 1
11 months ago

After reinstalling Dropbox on iPhone iOS version 18.x, uploads are very slow

Dropbox was taking up 90GB on my iPhone, so I uninstalled the app and reinstalled it.  That cleared the problem.  But now it’s taking days to upload videos, where previously they were fast uploads. I...
Camera uploads
iOS
Mobile
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Thanks for bringing this to our attention, Hillary D..

I tried to recreate the issue, but it works fine on my end, so let's see what we can find out.

Which version of the Dropbox app is currently installed on the device?

What is your exact iOS version?

If you open the Dropbox app, tap on "account", then on the gear icon and then on "clear cache", do you see any difference?

Let me know how it goes.

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