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SkarPadyn's avatar
SkarPadyn
Explorer | Level 4
3 years ago
Solved

Android Mobile "Upload Files" does not appear

When I hit the "+" sign on my mobile app to upload a file (.pdf in this instance), the "Upload Files" option does not appear, just "Upload photos or videos" and "Upload Folder."  How can I upload a pdf?

Android
Mobile
sync
upload
  • Jay's avatar
    Jay
    3 years ago

    Hi SkarPadyn, you can take a screenshot and then attach it to your next reply.

     

    Regarding the uploading, do you see an option that says 'Create or upload file'?

5 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Welcome aboard the Community, SkarPadyn!

     

    Do you mind uploading a screenshot of the options you currently see on the Dropbox app? 

     

    It would help me to have a visual to see what’s going on. 

     

    Let me know when you’re ready.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi SkarPadyn, you can take a screenshot and then attach it to your next reply.

     

    Regarding the uploading, do you see an option that says 'Create or upload file'?

  • SkarPadyn's avatar
    SkarPadyn
    Explorer | Level 4
    3 years ago
    I do not see an option to attach a file to this message (I'm on mobile).

    But, yes, I found that option and with additional navigation, and waiting for that file to show up in the menu, i managed to get there. Thanks!
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, glad you were able to upload your file.

     

    Enjoy your weekend!

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